1. How to Close Your Emirates NBD Account Remotely
- Submit via registered email: If your account is in good standing (no overdrafts/fees), download the closure form and email it from your registered address.
- Ensure account is clean:
- Clear any balance via transfers;
- Cancel standing orders, auto-debits, unused cheques;
- Download statement history before closure, as access is removed post-closure.
- Fees and timing:
- AED 100 fee applies if closed within 6 months of opening; otherwise, no fee.
- Closure typically completed within 7 working days after submission.
- Real-world challenges:
- Some users report that while email closure is allowed, bank support may be unresponsive in practice.
2. DogPay: A Smart Alternative for After Closure
If you need to continue cross-border payments, multi-currency management, or online spending post-bank closure, DogPay offers a modern, streamlined alternative:
- Supports both fiat and crypto holdings and conversions;
- Offers virtual cards compatible with Apple Pay, Google Pay, and global merchants;
- Accessible in 180+ countries, with no need for local bank accounts;
- Very low or zero fees and transparent mid-market exchange rates;
- Fully online onboarding—no mail or branch visits required.
3. Comparison Snapshot
| Feature | Emirates NBD (Traditional Method) | DogPay (Digital Platform) |
|---|---|---|
| Account Closure | Email + form, allowed but may face unresponsive support | No closure needed—just use online registration |
| Fees | AED 100 if closed within 6 months; otherwise usually free | No fees—pay only for usage |
| Processing Time | ~7 working days | Immediate access post-registration |
| Cross‑border Payments | Requires separate setup and channels | Native multi-currency & card payment support |
| Convenience | Complex workflow and dependencies | Highly flexible, all digital |













