1. How to Close Your Emirates NBD Account Remotely

  • Submit via registered email: If your account is in good standing (no overdrafts/fees), download the closure form and email it from your registered address.
  • Ensure account is clean:
    • Clear any balance via transfers;
    • Cancel standing orders, auto-debits, unused cheques;
    • Download statement history before closure, as access is removed post-closure.
  • Fees and timing:
    • AED 100 fee applies if closed within 6 months of opening; otherwise, no fee.
    • Closure typically completed within 7 working days after submission.
  • Real-world challenges:
    • Some users report that while email closure is allowed, bank support may be unresponsive in practice.

2. DogPay: A Smart Alternative for After Closure

If you need to continue cross-border payments, multi-currency management, or online spending post-bank closure, DogPay offers a modern, streamlined alternative:

  • Supports both fiat and crypto holdings and conversions;
  • Offers virtual cards compatible with Apple Pay, Google Pay, and global merchants;
  • Accessible in 180+ countries, with no need for local bank accounts;
  • Very low or zero fees and transparent mid-market exchange rates;
  • Fully online onboarding—no mail or branch visits required.

3. Comparison Snapshot

FeatureEmirates NBD (Traditional Method)DogPay (Digital Platform)
Account ClosureEmail + form, allowed but may face unresponsive supportNo closure needed—just use online registration
FeesAED 100 if closed within 6 months; otherwise usually freeNo fees—pay only for usage
Processing Time~7 working daysImmediate access post-registration
Cross‑border PaymentsRequires separate setup and channelsNative multi-currency & card payment support
ConvenienceComplex workflow and dependenciesHighly flexible, all digital

dogpay

“New Financial Services.”

One account to manage Web2 & Web3 financial services

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